Terms & Conditions

Clear, fair terms that protect both you and our cybersecurity services. Your rights and responsibilities explained.

Fair & Transparent
Legal Compliance
User Protection
Last updated:

Terms Overview

Key points about using our cybersecurity services and your responsibilities

Service Agreement

Professional cybersecurity services terms

Clear & Binding

Your Rights

Protected access to our services

Fully Protected

Legal Compliance

MENA & international law compliance

Fully Compliant

Key Terms Highlights

Fair use policy for all services
Clear termination and refund policies
Professional liability protection

Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Firewire ("we", "us", or "our"), concerning your access to and use of the firewire.ae website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.
IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.

Important Notice

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

Term and Termination

These Terms of Use shall remain in full force and effect while you use the site. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason.

Our Rights

We may terminate your use or participation in the site or delete any content or information that you posted at any time, without warning, in our sole discretion.

Post-Termination

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

Legal Action

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

Delete copyright or proprietary rights notices
Use information to harass, abuse, or harm others
Engage in unauthorized framing or linking
Disparage, tarnish, or harm us or the Site
Use the Site inconsistent with applicable laws
Make improper use of our support services
Trick, defraud, or mislead users
Engage in automated use of the system
Interfere with, disrupt, or burden the Site
Use the Site for revenue-generating endeavors
Reverse engineer any part of the Site
Upload or transmit viruses or malicious material

Cybersecurity Notice

As a cybersecurity company, we monitor for malicious activities. Any attempts to compromise our systems or those of our clients will be reported to law enforcement.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us.

Protected Content

The Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

Limited License

You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content solely for your personal, non-commercial use.

All Rights Reserved

Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site.

Service Updates

We may modify or discontinue all or part of the Site without notice at any time. We will not be liable for any modification, price change, suspension, or discontinuance of the Site.

Availability

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

No Liability for Downtime

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.

Privacy Policy

We care about data privacy and security. Please review our Privacy Policy, which also governs your use of the Site, to understand our practices.

Privacy & Data Protection

By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Our privacy practices are designed with cybersecurity best practices in mind.

Read Full Privacy Policy

International Data Transfer

Please be advised the Site is hosted in the Federal Republic of Germany. If you access the Site from any other region with differing data protection laws, you expressly consent to have your data transferred to and processed in the Germany.

Disclaimer

The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof.

We Make No Warranties About:

Errors, mistakes, or inaccuracies of content
Personal injury or property damage
Unauthorized access to secure servers
Interruption or cessation of transmission
Bugs, viruses, or malicious code
Loss or damage from content use

Third-Party Services

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site. We will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information, please contact us at:

Firewire

Professional Cybersecurity Services

For general inquiries, please visit our contact page or email us directly.

Fire Up Your Defenses

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