Privacy & Policy

Your privacy and security are fundamental to our mission. Learn how we protect your information with enterprise-grade security.

GDPR Compliant
256-bit Encryption
Zero Data Breach
Last updated:

Privacy at a Glance

Quick overview of our key privacy practices and your rights

Data Collection

Only essential data for cybersecurity services

Minimal & Necessary

Enterprise Security

256-bit encryption & zero breaches

Bank-Grade Protection

Your Rights

Access, modify, or delete your data

Full Control

Key Privacy Highlights

No data selling or sharing for profit
24/7 security monitoring & protection
Transparent data usage & clear policies

Introduction

Firewire ("us", "we", or "our") operates the firewire.ae website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Important Notice

As a cybersecurity company, we implement the highest standards of data protection and privacy practices that we recommend to our clients.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our cybersecurity services to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Name and job title
Email address
Company name and industry
Phone number
Professional certifications
IP address and browser info

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience and improve our cybersecurity services. All data collection follows strict security protocols.

Essential Cookies

  • Session Management
  • Security Authentication
  • User Preferences
  • Analytics & Performance

  • Usage Analytics
  • Performance Monitoring
  • Service Improvement
  • Cookie Control

    You can control cookies through your browser settings. However, disabling certain cookies may limit some functionality of our cybersecurity services.

    Data Processing & Transfer

    How We Use Your Data

    Service Operations

  • Provide and maintain services
  • Customer support
  • Service notifications
  • Security & Analysis

  • Threat detection & monitoring
  • Security assessments
  • Cybersecurity training
  • International Data Transfer

    Germany Data Processing

    Your data may be transferred to and processed in the Federal Republic of Germany. We ensure all transfers comply with applicable data protection laws and maintain the same security standards globally.

    GDPR Compliant Secure Transfer Data Protection

    Your Consent

    By using our services, you consent to the processing and transfer of your data as described. We implement strict security measures to protect your information throughout all processes.

    Legal Compliance & Data Sharing

    We may disclose your personal data only under specific legal circumstances to ensure compliance and protect our users and services.

    Legal Obligations

  • Court orders & subpoenas
  • Regulatory compliance
  • Law enforcement requests
  • Protection & Safety

  • Cybercrime investigations
  • Public safety threats
  • Rights & property protection
  • Disclosure Principles

    We only disclose personal data when legally required or necessary to protect users and services. All disclosures are carefully reviewed and limited to the minimum necessary information.

    Security Of Data

    The security of your data is extremely important to us. As a cybersecurity company, we implement industry-leading security measures to protect your Personal Data.

    Encryption & Protocols

  • RSA-256 Encryption
  • TLS 1.3 Protocol
  • End-to-End Encryption
  • Access Control

  • Multi-Factor Authentication
  • Role-Based Access
  • Zero Trust Architecture
  • Monitoring & Detection

  • 24/7 Security Monitoring
  • Intrusion Detection
  • Automated Threat Response
  • Compliance & Auditing

  • Regular Security Audits
  • Compliance Monitoring
  • Incident Response Plan
  • Security Disclaimer

    While we employ the same enterprise-grade security standards we recommend to our clients, no method of transmission over the Internet or electronic storage is 100% secure. We continuously monitor and improve our security posture.

    Service Providers & Third Parties

    We work with carefully vetted third-party service providers to enhance our cybersecurity services while maintaining the highest security standards.

    Cloud Infrastructure

    Secure hosting and data processing services

    Analytics & Monitoring

    Performance and security monitoring tools

    Communication

    Secure messaging and support systems

    Security Requirements

    All service providers must meet our enterprise-grade security standards and sign comprehensive data protection agreements.

    SOC 2 Certified GDPR Compliant Data Processing Agreements

    Children's Privacy Protection

    Age Restriction

    Our cybersecurity services are designed for adults and businesses. We do not knowingly collect information from anyone under 18 years of age.

    18+ Only

    For Parents & Guardians

    If you believe your child has provided us with personal information, please contact us immediately. We will promptly remove such information from our systems.

    Contact Us

    COPPA Compliance

    We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations protecting children's privacy.

    COPPA Compliant Child Protection

    Policy Updates & Changes

    We continuously improve our privacy practices to better protect your data and comply with evolving regulations.

    How We Notify You

  • Email notifications to registered users
  • Prominent website notices
  • Updated effective date display
  • Regular Review

    We recommend reviewing this policy periodically to stay informed about how we protect your information.

    Check Quarterly

    Effective Immediately

    Changes to this Privacy Policy become effective immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.

    Last updated: September 15, 2025

    Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    Fire Up Your Defenses

    Don't wait for a security incident to happen. Contact Firewire today for a free consultation and discover how we can protect your organization.

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